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UniBet Responsible Gaming

At UniBet Casino, we believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or emotional harm. We hold a Netherlands Kansspelautoriteit remote gambling licence (1730/01.267.175), granted on 7 June 2022, and we operate under Dutch law with the Netherlands as our place of agreement. As a licensed operator, we are legally and ethically bound to promote safer gambling practices across every product we offer, from the sportsbook and unibet live casino tables to our poker rooms, bingo halls and slot library. This page explains the tools, limits and support options we provide to help you stay in control whenever you play with us.

Our Commitment to Safer Gambling

We design every aspect of our platform - whether you access it through unibet login on desktop or through the unibet app on your mobile device - with player protection in mind. We work closely with the Kansspelautoriteit and follow Dutch regulatory requirements to ensure that our approach to responsible gambling meets the highest standards. Our goal is simple: we want you to enjoy unibet casino online in a way that fits comfortably within your personal and financial circumstances.

  • We enforce mandatory limits before any player can deposit or wager
  • We restrict all bonus unibet offers, including welcome packages, to players aged 24 and over
  • We provide clear, accessible information about the risks associated with gambling
  • We monitor account activity for signs of potentially harmful play

Age Restrictions

We only accept registrations from individuals aged 18 or older, and we go further than the legal minimum for our promotional offers. Every UniBet Casino welcome bonus - across sport, casino, live casino, bingo and poker - is reserved exclusively for players aged 24 and over. We verify age and identity as part of our onboarding process, and we reserve the right to request documentation at any stage to confirm eligibility before allowing continued access to unibet casino app or web-based play.

Mandatory Deposit, Session and Balance Limits

Under our Dutch licence, we require every player to set personal deposit, session and balance limits at the point of registration - there is no way to open an account with us without doing so. We built this requirement directly into our UniBet Casino login flow so that limit-setting happens before any deposit or bet is placed. If you wish to increase a limit, we apply the change only after a seven-day cooling-off period; if you choose to decrease a limit, we apply it immediately. We may also impose an additional deposit limit linked to your average disposable income, and we retain full discretion to lower any limit further if we consider it appropriate for your protection.

  • We require a deposit limit to be set before your first payment
  • We require a session limit to control how long you play in one sitting
  • We require a balance limit, and any funds above it are paid out automatically to your verified counter-account
  • We apply limit increases only after seven days, while decreases take effect straight away

Self-Exclusion and CRUKS Registration

We recognise that some players need a longer break from gambling than a temporary limit provides. As a Dutch-licensed operator, we participate fully in the CRUKS national self-exclusion register, which allows you to exclude yourself from all licensed Dutch gambling operators, not just from casino unibet. Once you register with CRUKS, we are legally required to block your account for the duration you select. We also offer our own account-level self-exclusion tools, which you can activate directly through unibet login or by contacting our support team.

Time-Outs and Reality Checks

If you simply need a short pause rather than a full exclusion, we let you set a temporary time-out on your account. During this period, we suspend your ability to deposit or place bets, whether you normally play through our website or the unibet app. We also provide reality check notifications that remind you how long you have been playing, helping you make informed decisions about when to stop.

Tools Available in Your Account

We make our responsible gambling tools easy to find, whether you access unibet casino mobile through our app or log in via desktop. From your account dashboard, we let you view your deposit history, adjust your limits, request a time-out, or initiate self-exclusion in just a few steps. We also give you access to a full transaction and gameplay history, so you can review your activity across unibet slots, unibet poker, unibet live casino and sports betting at any time.

  • We provide real-time visibility of your deposits, wins and losses
  • We allow instant tightening of limits and delayed loosening of them
  • We offer one-click access to self-exclusion and time-out features
  • We send account notifications to help you monitor your play

Recognising the Signs of Problem Gambling

We encourage every player to reflect honestly on their gambling habits. Warning signs we ask you to watch for include:

  • Spending more money or time on unibet online casino than you originally planned
  • Chasing losses by increasing bets or deposits beyond your set limits
  • Neglecting work, relationships or personal responsibilities because of gambling
  • Feeling anxious, irritable or preoccupied when you are not playing
  • Borrowing money or using funds intended for essentials to keep playing

If any of these signs feel familiar, we strongly encourage you to use our limit-setting tools, request a time-out, or reach out to our support team through live chat, e-mail or telephone - all available 24 hours a day through our Help Centre.

External Support Organisations

We work alongside independent organisations that specialise in gambling support, and we recommend contacting them if you or someone close to you needs additional help beyond the tools we provide.

  • Kansspelautoriteit (KSA) - the Dutch regulator overseeing licensed operators like us
  • CRUKS - the national self-exclusion register for licensed Dutch gambling
  • Jellinek and other Dutch addiction care services offering counselling and treatment
  • Gambling Therapy - free, confidential international support available online

Protecting Vulnerable Players

We take extra care to protect players who may be vulnerable to gambling-related harm. We do not knowingly permit anyone under 18 to register, and we restrict all bonus unibet promotions to those aged 24 and above. We also reserve the right to close or suspend accounts where we identify markers of harm, and we will always act in line with our licence obligations to prioritise player welfare over commercial interest.

Contact Us

If you have questions about any of our responsible gambling tools, or if you would like to set a limit, request a time-out, or begin the self-exclusion process, our team is here for you. You can reach us through live chat, e-mail, telephone or the Help Centre, all available 24 hours a day in Dutch. We are committed to supporting you in keeping your experience with UniBet Casino safe, controlled and enjoyable.

Content updated: August 26, 2026